Student Learning Objective 4
Specify the role of engineering in total quality management.
Learning Objective F
Categorize leadership and decision making styles
Content
The topic for Module F is leadership styles and decision making.
Slide 23: Leadership
“Leadership is the ability to inspire people to make a total, willing and voluntary commitment to accomplishing or exceeding organizational goals.”
Slide 24: What Leaders Must Do
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Overcome resistance to change
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Broker the needs of constituency groups inside and outside of the organization
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Establish and ethical framework
Slide 25: Decision Making Styles
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Figure 9-3: Leadership Styles:
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Autocratic
- Democratic
- Participative
- Goal-oriented
- Situational
Slide 26: Myths about Leadership
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Leadership is a rare skill
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Leaders are born, not made
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Leaders are charismatic
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Leadership exists only at the top
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Leaders control, direct, prod and manipulate
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Leaders don’t need to be learners