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Student Learning Objective 6

Apply the commonly used quality systems and standards.

Learning Objective C

Create implementation plans for ISO 9001.

Implementation - Besterfield

  1. Top management committment

  2. Appoint the management representative

  3. Awareness

  4. Appoint the implementation team

  5. Training

  6. Time Schedule

  7. Select element owners

  8. Review the present system

  9. Write the documents

  10. Install the new system

  11. Internal audit

  12. Management review

  13. Preassessment

  14. Registration

Internal Audit Objectives

  • Determine that actual performance conforms to the document QMS

  • Initiate corrective action activities in response to deficiencies

  • Follow up on noncompliance items from previous audits

  • Provide continued improvement in the system through feedback to management

  • Cause auditee to think about the process, thereby encouraging possible improvements

Internal Audits

  • Auditor

    • Audits should be performed by qualified individuals who have received training in auditing principles and procedures

    • Auditees should not audit their own work areas

Registration Process

  1. Application for ISO 9000 registration

  2. Document review

  3. Preassessment (optional, but recommended)

  4. Assessment

  5. Registration

  6. Follow-up surveillance